Authorization: Bearer your_workspace_api_key
Sending data in
Where to send updates from your other systems
POST endpoint
https://chat.vorinvista.com/chat/integrations/events/
Content-Type: application/json
Inbound events
What you can send us
contact.upsert
conversation.note
{
"event": "contact.upsert",
"source": "hubspot",
"external_id": "crm-contact-42",
"payload": {
"email": "[email protected]",
"full_name": "Buyer Example",
"custom_fields": {
"plan": "Pro",
"lifecycle_stage": "lead"
}
}
}
{
"event": "conversation.note",
"source": "salesforce",
"payload": {
"session_key": "abc123session",
"note": "Customer already has an open renewal opportunity."
}
}
Webhook signatures
Verify outbound deliveries
X-VorinChat-Event: message.created
X-VorinChat-Delivery: uuid
X-VorinChat-Timestamp: unix_seconds
X-VorinChat-Signature: sha256=...
The signature is computed over timestamp + "." + raw_body using the webhook secret shown
inside the workspace integrations page.
Sending data out
What VorinChat can notify your other systems about
*
contact.created
contact.updated
conversation.started
conversation.updated
conversation.resolved
message.created
csat.submitted
WordPress
Ready now
Each website chat can export a ready WordPress plugin zip with the exact loader URL and widget key provisioned.
Shopify
Works today, dedicated app coming later
Add the install script inside a Custom Liquid block or your theme's footer -- a full Shopify app is planned for later.
Automation tools
Works with Zapier, Make, and similar tools
These events can trigger automations in tools like Zapier or Make, or in your own backend -- no direct access to our database needed.